Contact our team
Spinland support is available to help with questions, account-related issues, technical concerns, or general feedback. For assistance with a specific matter, email the appropriate team and include a brief description of what you need, along with relevant account details where appropriate. Spin Land players can use the contacts below for customer support, general enquiries, or affiliate relations. Please choose the team best suited to your request so it can be directed appropriately.
| Department | Contact |
|---|---|
| Customer support | [email protected] - account questions and technical help |
| General enquiries | [email protected] - feedback and general information |
| Affiliate enquiries | [email protected] - partnership enquiries |
| Payments | [email protected] - deposit and withdrawal queries |
| Privacy | [email protected] - personal data requests |
| Working hours | Customer support: 24/7. Other departments: Mon-Fri, 09:00-18:00. |
Contact by email
Email is the preferred way to contact support about detailed requests, account-related issues, or matters that need an explanation or supporting documents. Send your message to [email protected], and include a clear subject line so your request can be directed promptly. Please provide up-to-date contact details in your message, as this helps the team respond and reduces avoidable delays.
Submit your enquiry
Response Time
At Spinland, most support inquiries are answered within one business day. Requests involving more complex issues may take longer, depending on their nature and the time needed to review them. Spin Land support response times can differ from one case to another, so please allow additional time when your inquiry requires a more detailed assessment.
Feedback
Have a suggestion for Spinland? We’d like to hear it. Share your feedback, ideas, or comments about the website and how it works for you. Our team reviews your input carefully and uses it to improve the service and make the overall user experience clearer, smoother, and more useful. Thanks for helping Spin Land get better.